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Help Heidi diagnose a problem

Describe what happened, what you expected, where it happened, and the smallest reliable reproduction.


Use it in Heidi

Start from the user-visible outcome, keep the request in the existing project, and verify the result in the preview and review surfaces.

  1. Name the page, project, or route where the problem occurs.
  2. Describe the action, the observed result, and the expected result.
  3. Include a small reproduction and safe error details without secrets.

Keep the work reviewable

Keep the page, task state, and visible evidence together when you ask for help. That gives Heidi enough context to continue without inventing progress or making you restart.

Verify the result

Return to the relevant project surface and verify the outcome, the durable state, and the next available action.

Use and to move between pages.